We've deployed a fix, latency is back to normal.

We will keep monitoring system health to ensure stability.

Status: Identified
Started: March 2, 2026 ~16:00 UTC

Summary

Document cover page generation is currently experiencing failures. Requests to create cover pages may time out or return errors.

What's affected

• Generating and downloading document cover pages (PDF export)

What's not affected

• Document uploading, viewing, and sharing
• All other API endpoints and platform functionality

Current status

We have identified the issue and a fix is being deployed. We will update this page once the issue is resolved.