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Maintenance

Database upgrade

Dec 25 at 08:00am UTC  –  Dec 25 at 11:00am UTC
Affected services
Document Workspace
API

Resolved
Dec 25 at 08:00am UTC

Infrastructure Upgrade

Duration: estimated 15 minutes, at most 2 hours
Impact: Full service outage

What's happening

We're performing a minor infrastructure upgrade to improve performance, scalability, and reliability.

What will be affected

  • ❌ All API endpoints will be unavailable
  • ❌ Web application will be unavailable

Status updates will be posted to this status page.

What you should do

  • API consumers: Implement retry logic with exponential backoff
  • Data: No data loss - all data remains intact

Questions?

Contact support@factify.com with any questions or requests.