Incidents | Factify Incidents reported on status page for Factify https://status.factify.com/ https://d1lppblt9t2x15.cloudfront.net/logos/4c234567e9169dc74c08ab0fdccf3df9.png Incidents | Factify https://status.factify.com/ en Service Degradation: Google Sign-In https://status.factify.com/incident/799339 Tue, 06 Jan 2026 11:40:00 -0000 https://status.factify.com/incident/799339#d348ea7010e71a9b36c619e1112034f407840a81aec023b10fc2b611b5bc9b02 ## Resolved - Google Sign-in Authentication Issue **Identified** - We identified an issue affecting Google sign-in. Users were unable to sign in using their Google accounts. **Monitoring** - A fix has been deployed by rolling back recent changes. Google sign-in functionality has been restored. We are monitoring the system to ensure stability. **Resolved** - Google sign-in is now fully operational. All authentication flows are functioning normally. Root cause is still being investigated. Service Degradation: Google Sign-In https://status.factify.com/incident/799339 Tue, 06 Jan 2026 11:25:00 -0000 https://status.factify.com/incident/799339#204e8cb858c6e972ccbf199d56d02f30797b6eefdd0de06bcce5c243a88f0a25 We're currently experiencing an issue with Google authentication on our login page. The Google sign-in button is not visible on our main login interface. **Workaround**: Please use email-based authentication to log in. Sign in with your email address and complete code authentication as normal. We're actively investigating the root cause and will restore full functionality shortly. We'll post updates here as we make progress. Database upgrade https://status.factify.com/incident/793886 Thu, 25 Dec 2025 11:00:39 -0000 https://status.factify.com/incident/793886#faeaad1e1d52513cc90f4d0ec86828ef80fddadad1420840ba2a9dc915f62fa3 Maintenance completed Database upgrade https://status.factify.com/incident/793886 Thu, 25 Dec 2025 11:00:39 -0000 https://status.factify.com/incident/793886#faeaad1e1d52513cc90f4d0ec86828ef80fddadad1420840ba2a9dc915f62fa3 Maintenance completed Database upgrade https://status.factify.com/incident/793886 Thu, 25 Dec 2025 08:00:39 -0000 https://status.factify.com/incident/793886#0f56d9db0e11e49aec6ab4a9f6ef37332ffda22e0060cda00a2bee453ea2a65f # Infrastructure Upgrade **Duration:** estimated 15 minutes, at most 2 hours **Impact:** Full service outage ## What's happening We're performing a minor infrastructure upgrade to improve performance, scalability, and reliability. ## What will be affected - ❌ All API endpoints will be unavailable - ❌ Web application will be unavailable Status updates will be posted to this status page. ## What you should do - **API consumers:** Implement retry logic with exponential backoff - **Data:** No data loss - all data remains intact ## Questions? Contact [support@factify.com](mailto:support@factify.com) with any questions or requests. Database upgrade https://status.factify.com/incident/793886 Thu, 25 Dec 2025 08:00:39 -0000 https://status.factify.com/incident/793886#0f56d9db0e11e49aec6ab4a9f6ef37332ffda22e0060cda00a2bee453ea2a65f # Infrastructure Upgrade **Duration:** estimated 15 minutes, at most 2 hours **Impact:** Full service outage ## What's happening We're performing a minor infrastructure upgrade to improve performance, scalability, and reliability. ## What will be affected - ❌ All API endpoints will be unavailable - ❌ Web application will be unavailable Status updates will be posted to this status page. ## What you should do - **API consumers:** Implement retry logic with exponential backoff - **Data:** No data loss - all data remains intact ## Questions? Contact [support@factify.com](mailto:support@factify.com) with any questions or requests. API recovered https://status.factify.com/ Fri, 05 Dec 2025 09:13:04 +0000 https://status.factify.com/#2ed8492d0418353febd7d31cf655236e35f63d25fbf68b5a0133087d7eb1a6f7 API recovered API went down https://status.factify.com/ Fri, 05 Dec 2025 08:49:28 +0000 https://status.factify.com/#2ed8492d0418353febd7d31cf655236e35f63d25fbf68b5a0133087d7eb1a6f7 API went down API recovered https://status.factify.com/ Sun, 23 Nov 2025 14:24:47 +0000 https://status.factify.com/#e826835f4b4803780c23d224c537663f5b015d22fff98c7ae6a3952ccd7ed149 API recovered API went down https://status.factify.com/ Sun, 23 Nov 2025 14:16:58 +0000 https://status.factify.com/#e826835f4b4803780c23d224c537663f5b015d22fff98c7ae6a3952ccd7ed149 API went down API recovered https://status.factify.com/ Sun, 23 Nov 2025 14:16:38 +0000 https://status.factify.com/#f5c586e9978feceee81cb265c9d4599208fe621d3eaf84ece98623a121f2043f API recovered Infrastructure Upgrade https://status.factify.com/incident/761506 Sun, 23 Nov 2025 10:00:00 -0000 https://status.factify.com/incident/761506#54e3def02dbf94c83d7a2f9bc66bdb18e9a688fbac640589c8ff406d576f49f3 Maintenance completed Infrastructure Upgrade https://status.factify.com/incident/761506 Sun, 23 Nov 2025 10:00:00 -0000 https://status.factify.com/incident/761506#54e3def02dbf94c83d7a2f9bc66bdb18e9a688fbac640589c8ff406d576f49f3 Maintenance completed API went down https://status.factify.com/ Sun, 23 Nov 2025 08:06:01 +0000 https://status.factify.com/#f5c586e9978feceee81cb265c9d4599208fe621d3eaf84ece98623a121f2043f API went down Infrastructure Upgrade https://status.factify.com/incident/761506 Sun, 23 Nov 2025 07:00:00 -0000 https://status.factify.com/incident/761506#847df1c0a58da9438e8c88e3c69d7aee21dd295776152fde8d5b85c45e1821a2 # Infrastructure Upgrade **Duration:** estimated 15 minutes, at most 2 hours **Impact:** Full service outage ## What's happening We're performing a major infrastructure upgrade to improve performance, scalability, and reliability. ## What will be affected - ❌ All API endpoints will be unavailable - ❌ Web application will be unavailable Status updates will be posted to this status page. ## What you should do - **API consumers:** Implement retry logic with exponential backoff - **Data:** No data loss - all data remains intact ## Questions? Contact [support@factify.com](mailto:support@factify.com) with any questions or requests. Infrastructure Upgrade https://status.factify.com/incident/761506 Sun, 23 Nov 2025 07:00:00 -0000 https://status.factify.com/incident/761506#847df1c0a58da9438e8c88e3c69d7aee21dd295776152fde8d5b85c45e1821a2 # Infrastructure Upgrade **Duration:** estimated 15 minutes, at most 2 hours **Impact:** Full service outage ## What's happening We're performing a major infrastructure upgrade to improve performance, scalability, and reliability. ## What will be affected - ❌ All API endpoints will be unavailable - ❌ Web application will be unavailable Status updates will be posted to this status page. ## What you should do - **API consumers:** Implement retry logic with exponential backoff - **Data:** No data loss - all data remains intact ## Questions? Contact [support@factify.com](mailto:support@factify.com) with any questions or requests. Document Workspace recovered https://status.factify.com/ Tue, 21 Oct 2025 04:27:14 +0000 https://status.factify.com/#1ccd523d447575813bb7c47e7f4b9b541f9d532cd76e8dea92eae1ad559f791e Document Workspace recovered Document Workspace went down https://status.factify.com/ Tue, 21 Oct 2025 04:18:40 +0000 https://status.factify.com/#1ccd523d447575813bb7c47e7f4b9b541f9d532cd76e8dea92eae1ad559f791e Document Workspace went down Document Workspace recovered https://status.factify.com/ Tue, 21 Oct 2025 03:30:21 +0000 https://status.factify.com/#696896f5f68c5cda9674d6f0f57c5625d2d67a784049cfdcb48c98da19ef3589 Document Workspace recovered Document Workspace went down https://status.factify.com/ Tue, 21 Oct 2025 02:48:47 +0000 https://status.factify.com/#696896f5f68c5cda9674d6f0f57c5625d2d67a784049cfdcb48c98da19ef3589 Document Workspace went down Document Workspace recovered https://status.factify.com/ Tue, 21 Oct 2025 02:45:14 +0000 https://status.factify.com/#f8ff8c95d5352bfa348c1bb09195c41f02ccb43eab44627e8f8a022ca5ee1b80 Document Workspace recovered Document Workspace went down https://status.factify.com/ Tue, 21 Oct 2025 02:38:00 +0000 https://status.factify.com/#f8ff8c95d5352bfa348c1bb09195c41f02ccb43eab44627e8f8a022ca5ee1b80 Document Workspace went down Document Workspace recovered https://status.factify.com/ Tue, 21 Oct 2025 02:09:13 +0000 https://status.factify.com/#85ac6d30f1ab89b559f4a5c1420d7af1e5c7c6a6a21c98e3e07dcaad58423ee6 Document Workspace recovered Document Workspace went down https://status.factify.com/ Tue, 21 Oct 2025 02:03:40 +0000 https://status.factify.com/#85ac6d30f1ab89b559f4a5c1420d7af1e5c7c6a6a21c98e3e07dcaad58423ee6 Document Workspace went down Document Workspace recovered https://status.factify.com/ Tue, 21 Oct 2025 00:45:14 +0000 https://status.factify.com/#a861e24afa545fe18621efed2c8e54029ac94e8df5fcb79aedd68428309509a0 Document Workspace recovered Document Workspace went down https://status.factify.com/ Tue, 21 Oct 2025 00:21:39 +0000 https://status.factify.com/#a861e24afa545fe18621efed2c8e54029ac94e8df5fcb79aedd68428309509a0 Document Workspace went down Routine maintenance https://status.factify.com/incident/512404 Sun, 16 Feb 2025 10:00:00 -0000 https://status.factify.com/incident/512404#bad1d0b02b5d1ac8df062304ac1bb74de6df26367b081dbcfbdbb1da69e410d7 Maintenance completed Routine maintenance https://status.factify.com/incident/512404 Sun, 16 Feb 2025 08:00:00 -0000 https://status.factify.com/incident/512404#d56e7d623c95046a8001de1e220e21fd79d694f2bb79897fe22f71f59615b79a We're making changes to our backend database.